• Your files have been encrypted
• There is software on your computer prompting you to pay money in order to unencrypt your files
  
• Your pictures/documents/music files/personal files will not load when launched
• Webpages are Re-routing to undesired sites
• There are excessive “pop-up” advertisements
• Your browser’s home page has changed
• You randomly encounter a blue screen
• Your files have gone missing

Then this the service for you. If your data can be recovered/unencrypted there will be an extra charge depending on the amount of data that needs to be recovered. Beware that in most cases your encrypted files can’t be unencrypted.